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Terms

Basic Terms and Conditions for Klavissa.com

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the Klavissa website and mobile application (collectively, the “Platform”), which is owned and operated by Klavissa Ltd (“we,” “us,” or “our”). By accessing or using the Platform, you (“User,” “you,” or “your”) agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Platform.

2. Use of the Platform

  • 2.1 Eligibility: You must be at least 18 years old and have the legal capacity to enter into a binding1 contract to use the Platform.
  • 2.2 Account Creation: You may be required to create an account on the Platform to access certain features. You are responsible for maintaining the confidentiality of your account information and for any2 activity that occurs under your3 account.
  • 2.3 Listing Properties: If you choose to list a property on the Platform, you represent and warrant that you have the legal right to do so and that you will comply with all applicable laws and regulations. You are solely responsible for the accuracy and completeness of the information you provide about your property.
  • 2.4 Booking Properties: When you book a property through the Platform, you agree to comply with the terms and conditions of the booking, including the rental agreement and any applicable house rules.
  • 2.5 Prohibited Conduct: You agree not to use the Platform for any unlawful or prohibited purpose, including:
    • Posting false or misleading information.
    • Engaging in any activity that could harm the reputation of the Platform or other Users.
    • Discriminating against any User based on any protected characteristic.
    • Violating any applicable laws or regulations.

3. Disclaimer of Warranties

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF4 MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED,5 ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

4. Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING6 BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES,7 RESULTING FROM (I) YOUR USE OR INABILITY TO USE THE PLATFORM; (II) THE CONDUCT OF ANY USER OF THE PLATFORM; OR (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN.

5. Indemnification

You agree to indemnify and hold us harmless from any and all claims, liabilities, damages, and expenses (including attorneys’ fees) arising8 from your use of the Platform, your violation of these Terms, or your violation of any rights9 of another.

6. Intellectual Property

All content on the Platform, including but not limited to text, graphics, logos, and software, is protected by copyright, trademark, and other intellectual property laws. You10 may not use any of this content without our prior written consent.11

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya.

8. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration.

9. Modifications

We may modify these Terms from time to time. We will notify you of any material changes by posting the revised Terms on the Platform. Your continued use of the Platform after the effective date of any such modifications constitutes your acceptance of the revised Terms.

10. Reserve Us

If you have any questions about these Terms, please contact us at [email protected]

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